Complaint Investigation and Report

Version: 9.0

Updated: 01 Jan 2014

Document Summary

This document provides a structured template for investigating and reporting workplace complaints. It includes sections for recording the complaint details, individuals involved, and the location and date of the incident. The template captures information about interviews conducted, including the names of interviewees, interviewers, and witnesses, along with a summary and confidentiality declaration.

The investigation section includes a detailed timeline, findings, recommendations, and actions taken to address the complaint. Follow-up actions ensure that the issue is resolved satisfactorily. Statements from complainants, respondents, and witnesses are signed to confirm the accuracy of their contributions. This process ensures thorough documentation and resolution of workplace complaints.

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